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(Last updated 29 June 2007)

Following item dated March 2008

Corrections to EX55, OX54 and OX59

Corrections have been uploaded today to Exeter 1955 to make Saturday time-keeping more realistic, and to remove some unintended penalties when trains are held up leaving the area. Fixes to Oxford 1954 and 1959 correct an error affecting nonstop passenger trains routed from the centre roads to the hold positions HU1 or ND1/2.

Following items dated June 2007

Four for the price of three

In the past we have generally run this offer for a couple of months around Christmas. With immediate effect, this offer is permanent. Any order for four or more simulations may claim the cheapest one free.

Exeter 1955 now ready!

We’re delighted to announce that Exeter 1955 is now available.

Message Board replacement

We’re pleased to announce that we now have a Yahoo Group available for the sort of discussions that previously took place on our own message board. We hope this will be useful. You can find Yahoo Groups at http://uk.groups.yahoo.com/; there are many groups there connected with railways, as well as our own, which is called SIAMulations. All applications for membership will have to be approved, to prevent the sort of abuse that occurred on the message board; you will need to have a Yahoo username and password.

Additional security when ordering

Our bank has introduced additional security procedures for customer-not-present credit card transactions, and one consequence is that we now need to know the security code as well as the card number and expiry date; as before, we also need your card billing address, including any post code. This security code appears as the last three digits on the signature strip on the back of all credit and debit cards. Our online order form has now been amended to provide space for this, and something must be entered in this space. Our bank is now using this as an additional security check, and any order omitting it will be queried, causing delay or rejection.

Change of Phone Number

Please note that from 14 July 2006 we ceased to use the number +44-1442-395645. Instead, we can now be contacted on the number +44-20-8133-2004, or via Skype as timbourne43. There is a voicemail service on this number, and access using the Skype id is free to other Skype users.

Choice of media when ordering

Our online order form now offers you the choice of floppy disk, CD or delivery by zip file attached to an email. Email delivery is now the default for orders placed online, and we expect it will be preferred by overseas customers, or anyone in a hurry. Delivery will consist of a single zip file attached to an email, containing for each simulation the executable file and a PDF file containing the instructions.

Since the number of CD orders has increased, we have streamlined the way these are produced, and one consequence is that each CD now includes our current general instructions sheet and an installation routine.

Newsletters

Our May 2007 newsletter is now available. To read it click here; to download a PDF version click here.

Corrections

Please check the Support page for the latest fixes. Even with a lot of testing, it seems to be inevitable that some errors creep through. The menu bar on the Support page shows the date of the latest change to each simulation. To avoid clutter, fixes will normally be removed from the Support area after about a year.

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